Available 24/7 for Emergencies

Never Lose Power
When It Matters Most

Michigan homeowners trust us for whole-home standby generator installation, maintenance, and emergency service. One call. We handle everything.

(616) 452-7990
20+ Years Experience
1,000+ Installs
West Michigan Based
24/7 Emergency Service
Why Backup Power

Power Outages Don't Warn You.
We Help You Stay Ready.

Michigan averages 4–6 hours of outage time per home each year. For families with medical equipment, home businesses, or just the need to stay comfortable — that's unacceptable.

Automatic Power — No Action Needed

Within 10 seconds of an outage, your standby generator detects the loss and switches on automatically. You don't have to be home or even awake.

Whole-Home Protection, All Season Long

Keep your heat, A/C, refrigerator, sump pump, security system, and medical devices running through any storm, ice event, or grid failure.

Peace of Mind for Every Member of Your Household

Elderly parents, young children, and anyone dependent on powered medical equipment — a whole-home generator means nobody is left vulnerable.

Set It and Forget It Maintenance

We keep track of your service history and give you a call when you're due for your next annual maintenance — so you never have to worry about keeping up with it yourself.

What We Do

Complete Generator Services,
Start to Finish

We handle every aspect of your backup power — from helping you choose the right system to keeping it running for decades.

01

Generator Installation

New standby systems sized and installed for your home

  • Free home power assessment
  • Generac, Kohler, Briggs & Stratton, Cummins & more
  • Permits & utility coordination
  • Full electrical & gas hookup
  • Same-day homeowner training
02

Generator Maintenance

Scheduled service that keeps your system reliable

  • Annual tune-up & inspection
  • Oil, filter & spark plug service
  • Spark plug inspection
  • Transfer switch verification
  • Written condition report
03

Generator Repair

Diagnosing and fixing problems, fast

  • All makes & models serviced
  • OEM & quality aftermarket parts
  • Transparent diagnosis & pricing
  • Repair warranty on all work
04

24/7 Emergency Service

When you need help now, not tomorrow

  • Live technician answers your call
  • Rapid dispatch across West Michigan
  • Generator failure during an outage
  • No voicemail, no next-day callback
  • Priority for plan customers
Why Choose Us

We're Specialists.
Not a Side Service.

Many electrical contractors offer generator work as an add-on. At Michigan Critical Power, generators are all we do. That focus means deeper expertise, faster turnaround, and a team that has genuinely seen every scenario your system might encounter.

Authorized Dealer for Multiple Major Brands

Factory-certified to install and service generators from Generac, Kohler, Briggs & Stratton, Cummins, BlueStar, and more — with access to full parts inventory and manufacturer support for each.

Transparent, Flat-Rate Pricing

You'll know the full cost before any work begins. No hourly billing surprises, no after-the-fact add-ons.

Local Company, Local Accountability

We're West Michigan neighbors. Our reputation lives here. You'll always speak with someone you can hold accountable.

20+
Years in West Michigan
1,000+
Generators Installed
4.6★
Google Rating
24/7
Emergency Availability

"Their crew is experienced, diligent, and professional. Their work to keep our older generator running has undoubtedly saved us thousands of dollars and brought peace of mind to our family."

KA
Kurt Astbury
Google Review
Customer Reviews

What West Michigan
Homeowners Are Saying

★★★★★ 4.6 on Google · 4.9 on Angi · Verified customer reviews

"Every interaction I've had with the folks from Michigan Critical Power has been positive. Their crew is experienced, diligent, and professional. Their work to keep our older generator running has undoubtedly saved us thousands of dollars and brought peace of mind to our family. Their service is worth more than what they charge because they actually care if you're left out in the cold or not."

Kurt Astbury
West Michigan · Google Review

"These guys are great! Excellent communication, great products, and outstanding installation team. My inspector even commented on how nicely the job was done!"

Verified Customer
West Michigan · MichiganCriticalPower.com

"Had my generator from Michigan Critical Power installed in late 2022. Prompt, clean, excellent explanations, very positive experience. Fast forward to today — two phone calls over about 30 minutes and the fault is cleared. Couldn't be happier with the service."

Phil Hollows
West Michigan · Google Review
How It Works

Getting Started is Simple

From your free site assessment to a fully running generator, we make the process easy and transparent.

Free On-Site Assessment

We schedule a no-charge site visit to walk through your home, review your electrical panel, assess fuel availability, and understand your priorities. Getting eyes on the property is the only way to give you an accurate recommendation and quote.

Custom Proposal with Flat-Rate Pricing

We provide a written quote that covers the generator, transfer switch, electrical connections, gas plumbing, permits, and installation. No hidden fees, no line-item surprises.

We Handle Permits, Utility Coordination, and Scheduling

We pull all required permits and coordinate with your gas utility. You don't have to navigate any of that — we manage the timeline and keep you informed.

Professional Installation — Typically One Day

Our certified crew handles the full install: generator pad, electrical connection, transfer switch, gas line, and testing. Most residential installations are complete in one day.

Walkthrough, Training, and Ongoing Support

Before we leave, we walk you through how everything works, explain the weekly self-test, and set up your monitoring app. We're your generator partner for the life of the system.

Common Questions

Answers to What Most
Homeowners Want to Know

A complete standby generator installation for a typical Michigan home ranges from $7,000 to $18,000, depending on the generator size, fuel type, electrical panel work required, and site conditions. This includes the generator unit, automatic transfer switch, electrical connections, gas line work, concrete pad, permits, and labor. We provide exact flat-rate quotes after a free site assessment — no guessing required.

Sizing depends on your home's square footage, the appliances you want to power, whether you have natural gas or propane, and whether you want whole-home or essential-circuit coverage. For most West Michigan homes (1,500–3,000 sq ft), a 20–22 kW unit comfortably covers everything. We'll calculate your exact load requirements during the free assessment and recommend the right size for your specific situation.

Most residential installations are completed in a single day. The full timeline from signed agreement to a running generator is typically 2–4 weeks, accounting for equipment lead time and permit processing. We'll give you a specific timeline at the time of your quote and keep you updated at each step.

Yes — like any engine, a generator needs annual maintenance to stay reliable. This includes an oil and filter change, spark plug inspection, and a full system test under load. We keep track of your service history and give you a call when you're due — you never have to think about it. Generators that aren't maintained regularly are the ones that fail when you need them most.

Yes. We offer financing through Hearth Financing, a residential financing partner. We'll walk you through available options and current terms as part of your on-site quote — no pressure, just clear information so you can make the right decision for your budget.

Our Services

Complete Generator Services
for Michigan Homeowners

From new installation to emergency repair — we provide everything your home backup power system needs, handled by certified specialists.

Emergency: (616) 452-7990
Service 01

Generator Installation

A properly sized and installed standby generator is the difference between an outage that's an inconvenience and one that's a crisis. We handle every part of the process.

Starting with a free power assessment, we help you choose the right generator for your home's size, your budget, and your priorities. We manage permits, coordinate with your gas utility, and complete a full installation that meets or exceeds code requirements — then walk you through everything before we leave.

Common problems we solve:

"We lose power 3–4 times a year and it lasts for days."

A whole-home standby generator kicks in within 10 seconds, automatically, regardless of whether anyone is home.

"Our sump pump failed during a storm and we flooded."

The storms that cause flooding are the same ones that knock out power. A generator ensures your sump pump always runs when you need it.

"We don't want to run around with extension cords and portable generators."

Standby generators are permanent, automatic, and require nothing from you. No refueling, no startup, no hazardous exhaust in the garage.

What's included in every installation:

Free Power Load Assessment

We calculate your home's actual electrical demand and recommend the minimum generator size to cover everything you need.

Generator Sizing & Brand Selection

We carry Generac, Kohler, Briggs & Stratton, Cummins, BlueStar, and more. We'll explain the differences and recommend the best fit for your situation and budget.

Permits & Utility Coordination

We handle all electrical and building permits, as well as gas utility notification and inspection scheduling.

Concrete Pad & Generator Placement

Proper placement accounts for exhaust direction, noise, access, and code setback requirements.

Automatic Transfer Switch Installation

The transfer switch is what allows seamless, automatic switching between utility and generator power.

Gas Line Connection

Licensed gas piping from your main line or propane tank, sized for the generator's fuel demand.

Full System Test & Homeowner Walkthrough

We test under load, verify automatic transfer, and walk you through the monitoring app and weekly self-test cycle.


Service 02

Generator Maintenance

A generator that sits unused most of the year is still subject to wear, corrosion, and degradation. Annual maintenance is what separates generators that work from those that don't.

The most common reason a standby generator fails during an outage isn't equipment failure — it's a missed maintenance item that was predictable and preventable. Our annual service visits cover oil and filter changes, spark plug inspection, and a full written condition report.

Generator manufacturer warranties typically require documented annual maintenance to remain valid. Our service visits provide that documentation.

Annual maintenance covers:

Engine oil change ✓ Included
Oil filter replacement ✓ Included
Spark plug inspection & replacement ✓ Included
Written condition report ✓ Included
Service 03

Generator Repair

When your generator isn't working correctly, you need an honest diagnosis and a reliable fix — not a parts replacement guessing game.

We service all major residential generator brands, including Generac, Kohler, Briggs & Stratton, Cummins, BlueStar, and more. Our technicians are factory-trained and carry a full inventory of the most commonly needed parts on their service trucks.

Common repairs we handle:

Won't start
Low voltage output
Battery failure
Transfer switch fault
Oil pressure alarm
High temp shutdown
Control board issues
Fuel system faults
Governor problems
Error codes & alarms

Our repair process:

Accurate diagnosis first

We identify the root cause before recommending any repair. You get an explanation in plain language before any work begins.

Flat-rate repair quote

We provide a written repair estimate. You approve it before we touch anything. No open-ended hourly billing.

Repair & full system test

After repair, we run a complete system test to verify the generator operates correctly under load.

Documented repair warranty

All repair work is backed by a written 12-month warranty on parts and labor.

Service 04

24/7 Emergency Service

A generator emergency never happens during business hours. When your backup power fails during an outage, you need a live technician — not a voicemail box.

Our after-hours emergency line is answered by a real technician. When on-site service is required, we dispatch as quickly as road conditions allow.

Live technician answers your call

No automated menu, no overnight callback queue. A real person who can help, immediately.

Priority dispatch for plan customers

Our maintenance customers receive priority scheduling during high-demand outage events.

Stocked service trucks

Our technicians carry the most commonly needed parts, keeping most emergency calls to a single visit.

Emergency Hotline
(616) 452-7990
Available 24 hours, 7 days a week
Mon–Fri: 8:00 AM – 4:00 PM (standard service)
Sat–Sun: Closed (office)
Emergency line active 24/7 — including weekends & holidays
About Us

West Michigan's Generator Specialists

Based in Byron Center, Michigan Critical Power is a full-service generator company serving homeowners and businesses across West Michigan. Generators are all we do — and we've been doing it for over 20 years.

Who We Are

Generator Experts.
Nothing Else.

Michigan Critical Power is a licensed electrical contractor based in Byron Center, MI, specializing exclusively in backup power generation. Our team includes certified Master Electricians and Certified Generator Mechanics — and the entire company is built around that level of expertise.

We don't treat generators as a side service. It's the only work we take on, which means deeper technical knowledge, faster turnaround, and a team that has genuinely seen every scenario your system might face.

We serve residential and commercial customers across the greater West Michigan area — from initial sizing and installation through annual maintenance, repair, and 24/7 emergency response. When you call us, you speak with someone who works on generators every day.

We are an authorized dealer and service partner for Generac, Kohler, Briggs & Stratton, Cummins, BlueStar Power Systems, and more.

20+
Years in Business
1,000+
Installations Completed
7
Generator Brands Supported
24/7
Emergency Response

Licenses & Certifications

Authorized Dealer & Service Center — Generac, Kohler, Briggs & Stratton, Cummins, BlueStar & More
Michigan Electrical Contractor License #6113100
Michigan Master Electrician License #6212682
BBB Accredited Business
Fully Licensed & Insured
What We Do

Full-Service Backup Power,
Start to Finish

We handle every phase of your backup power system — from selecting the right generator to keeping it running for decades.

Sales & Installation

We size, specify, and install standby generator systems for residential and commercial properties. Natural gas, liquid propane, and diesel. Air-cooled units from 7–25 kW and liquid-cooled systems from 30–1,200 kW.

Generator Maintenance

Scheduled annual maintenance is included with every generator we service — oil and filter changes and spark plug inspection. No added fees, just reliable care that keeps your system warranty-compliant and ready to run.

Repair & Emergency Service

We service all major generator brands regardless of who installed them. Our 24/7 emergency line connects you with a real technician. Service trucks are stocked with common parts to resolve most issues on the first visit.

Transfer Switches & Surge Protection

Automatic transfer switches ensure seamless power switchover without you having to do anything. We also install whole-home surge protection to guard your electronics and appliances.

Residential & Commercial

We work with homeowners, small businesses, farms, and commercial properties. If it runs on backup power, we install and service it. Contact us to discuss your specific situation.

Manufacturer Warranty Service

As an authorized dealer and service center for multiple major brands, we perform in-warranty repairs and provide the documented annual maintenance required to keep manufacturer warranties valid.

Why Michigan Critical Power

What Sets Us Apart

Generators are our only business

Many electrical contractors offer generator work as an add-on. We don't. Every technician, every truck, every tool is focused on one thing. That focus produces better results.

Licensed, certified, and fully insured

We hold a Michigan Electrical Contractor License and Michigan Master Electrician License, and are authorized factory-trained dealers for Generac, Kohler, Briggs & Stratton, Cummins, BlueStar, and more. Every job is permitted and inspected.

Honest recommendations, flat-rate pricing

We tell you what you actually need. If a smaller system solves your problem, that's what we'll spec. Every quote is written, flat-rate, and complete — no surprises after the work begins.

Available when you need us most

Power doesn't fail on a schedule. Our 24/7 emergency line is answered by a real technician — not a voicemail box — so when your generator fails during an outage, help is actually available.

Local to West Michigan

We're based in Byron Center and serve the communities around us. We know the local utilities, the permit offices, and the kind of weather that knocks out power here. That local knowledge matters.

Service Coverage

Serving West Michigan
Homeowners Since 2004

We serve a 100-mile radius from Grand Rapids across Kent, Ottawa, Allegan, Muskegon, and Kalamazoo counties — and select areas beyond.

Primary Coverage

Where We Serve

Our primary service area covers the greater Grand Rapids metro and all of West Michigan. We carry a full service fleet and can typically reach any location within our coverage zone within the same business week for scheduled work, and faster for emergencies.

If your community isn't listed, contact us anyway. We frequently extend beyond our listed area for new installations and have referral relationships with certified partners further afield.

Kent County

Grand Rapids
Rockford
Ada Township
Caledonia
Lowell
Byron Center
Grandville
Kentwood
Wyoming
East Grand Rapids
Forest Hills

Ottawa County

Holland
Zeeland
Hudsonville
Jenison
Allendale
Spring Lake
Grand Haven
West Olive

Surrounding Counties

Muskegon
Norton Shores
Kalamazoo
Portage
Allegan
Ionia
Hastings
Newaygo

Why Local Matters for Generator Service

Faster emergency response

Local crews can respond in hours, not days. During a regional outage event, proximity is everything.

We know your utility provider

Consumers Energy and LMEC have specific interconnect requirements. We've navigated their processes hundreds of times.

Local permit relationships

We maintain relationships with every township and municipality in our coverage area. Permits move faster when the inspector knows you.

Local accountability

We're your neighbors. Our kids go to school in this area. That means something to how we work.

Not sure if we cover your area? Call us at (616) 452-7990 or use the contact form. We respond to all inquiries within one business day and can almost always find a solution.

Our Location

Find Us in Byron Center

7986 Clyde Park Ave SW, Byron Center, MI 49315

Customer Reviews

What Our Customers Say

★★★★★ 4.6 on Google · 4.9 on Angi Verified reviews from real customers
★ Google Reviews
★ Angi Verified
MichiganCriticalPower.com

"Every interaction I've had with the folks from Michigan Critical Power has been positive. Their crew is experienced, diligent, and professional. Their work to keep our older generator running has undoubtedly saved us thousands of dollars and brought peace of mind to our family. Their service is worth more than what they charge because they actually care if you're left out in the cold or not."

Kurt Astbury
West Michigan · Google Review

"Overall they did an excellent job. The guy who came to inspect the work that needed to be done was very thorough. Everyone in customer service was very knowledgeable and helpful through the purchase of a new generator. I would recommend them to everyone I know."

Connie Jarvis
West Michigan · Google Review

"I recently bought a home in West Michigan, and I couldn't get the generator I'd bought independently to power the house. I was referred to Michigan Critical Power and, even though I'd never worked with them before, their tech helped me out over the phone and got the house powered up. A+ service, definitely recommend."

Phil Hollows
West Michigan · Google Review

"Came out fast especially for being after hours. I highly recommend."

Tim Scherbinski
West Michigan · Google Review

"These guys are great! Excellent communication, great products, and outstanding installation team. My inspector even commented on how nicely the job was done!"

Verified Customer
West Michigan · MichiganCriticalPower.com

"Great team, from the walk through, install and after the sale preventive maintenance! You can trust them to keep you powered on!"

Verified Customer
West Michigan · MichiganCriticalPower.com

"We have been using Michigan Critical Power to provide annual maintenance and inspection on our Generac for 3 years and have been completely satisfied with their thorough and detailed service."

Verified Customer
West Michigan · MichiganCriticalPower.com

"Michigan Critical Power helped me with my generator needs. They were able to help source me a portable generator in a timely matter and for a fair price."

Verified Customer
West Michigan · BBB Review

These are real reviews from verified customers on Google, Angi, and our own website. Two-phone-call support, after-hours service, inspector-approved installs — this is who we are.

Read on Google Read on Angi
FAQ

Frequently Asked Questions

Clear answers to what homeowners most often want to know before making a decision about generator installation or service.

Installation

A complete installation for a typical Michigan home ranges from $7,000 to $18,000. This includes the generator unit, automatic transfer switch, electrical connections, gas or propane plumbing, a concrete mounting pad, all permits, and installation labor. The range depends on generator size, home complexity, and site conditions. We provide exact flat-rate quotes at no charge — no hourly estimates that can balloon later.

Sizing depends on your home's square footage, insulation quality, number of major appliances, HVAC type, and whether you want to power everything or just essential circuits. For most West Michigan homes between 1,500 and 3,000 square feet, a 20–22 kW unit provides whole-home coverage. Larger homes with multiple HVAC zones may need 26–30 kW. We calculate your actual electrical load before recommending a size — we never just guess based on square footage alone.

From signed agreement to a fully running generator, expect 2–4 weeks. Equipment lead time is typically 1–2 weeks depending on model availability. Permit processing varies by municipality — most take 3–7 business days. The physical installation is typically one full day for a standard residential project. We'll give you a specific timeline at quoting and keep you updated throughout.

We ask that you or an authorized adult be home for the start and end of installation day. At the start, we confirm placement details and any last-minute site considerations. At the end, we walk you through the system operation, show you the monitoring app, and explain the weekly self-test. During the bulk of the work, you can be elsewhere on the property.

Natural gas is generally preferred when it's available at your property: it's connected to an endless supply from the utility, so you never run out, and it's typically less expensive per BTU. Propane is the better option when natural gas isn't available or when you want independence from utility infrastructure. Propane requires a storage tank sized for your expected runtime — we size this during the planning process. Both are excellent fuels for standby generators.

Yes, always. Every installation we do is permitted. We handle the electrical permit (required in Michigan for transfer switch installation), the mechanical permit where required for gas work, and any township-specific building permits. Working without permits is not something we do, and we advise homeowners to be skeptical of contractors who offer to "skip the permit process" — it creates liability and can cause problems when you sell your home.

Maintenance & Service

Generac recommends a full service visit every 200 hours of operation or once per year — whichever comes first. Since most residential generators run primarily during outages and weekly self-tests, annual service is the standard schedule for most homeowners. Generators in areas with frequent outages (more than 100 hours per year) may need more frequent oil changes.

The risk is that your generator won't start when you need it. Degraded battery charge, stale fuel, low oil, or failing spark plugs are all common reasons generators fail during outages — and all are caught in annual maintenance visits. Additionally, most manufacturer warranties require documented annual maintenance to remain valid. Skipping service is the most common reason we see warranty claims denied.

Yes. We service all major residential generator brands including Generac, Kohler, Briggs & Stratton, Cummins, BlueStar, and more, regardless of who installed them. The only exception is equipment that's so old or nonstandard that parts are unavailable — we'll tell you upfront if that's the case.

Our emergency line is answered 24/7 by a real technician. For active outage events, our response time depends on volume of calls and road conditions. Emergency customers receive priority dispatch. For non-emergency repair calls, scheduling depends on our current availability — contact us and we'll get you in as soon as possible. We maintain fully stocked service trucks and resolve most issues on the first visit.

Financing

Yes. We offer financing through Hearth Financing, a residential financing partner. Financing options and current terms will be presented as part of your quote — just let us know you're interested and we'll walk you through the details during your site assessment.

Standard homeowner's insurance does not typically cover the cost of installing a generator. However, once installed, most policies can be updated to include the generator as a covered structure or piece of equipment. Check with your insurer about endorsement options. Some homeowners have also found that their insurer reduces their annual premium slightly after installation, citing reduced risk of freeze-related claims.

Still have a question? We're happy to answer.

Call (616) 452-7990
Get in Touch

Request a Free Quote
or Ask Us Anything

We respond to all inquiries within 2 business hours. For emergencies, call our 24/7 line directly.

Tell Us About Your Needs

We respond within 2 business hours Mon–Fri, 8 AM–4 PM.

Legal

Privacy Policy

Michigan Critical Power is committed to protecting the information you share with us. This policy explains what we collect, how we use it, and what we will never do with it.

Our Core Commitment

We do not sell, rent, trade, or share any personal information you provide to us — ever. Full stop.

What Information We Collect

When you submit a quote request or contact form on our website, we collect only the information you choose to provide — such as your name, phone number, email address, and service address. We do not collect payment information through this website.

How We Use Your Information

The information you provide is used solely to respond to your inquiry, schedule your service, and communicate with you about your generator installation or maintenance. We will only contact you in connection with the service you requested.

We Never Sell Your Information

Michigan Critical Power does not sell, rent, lease, or otherwise transfer your personal information to any third party for marketing, advertising, or any other commercial purpose. Your information is not shared with data brokers, lead resellers, or any outside organization.

Third-Party Services

Our contact forms are processed through Formspree, a secure form submission service, solely for the purpose of delivering your message to our team. Our financing option is facilitated through Hearth Financing. These services receive only the information necessary to perform their function and are not permitted to use your data for any other purpose.

Data Security

We take reasonable steps to protect the information you share with us. Our website uses HTTPS encryption for all form submissions. We store only the information necessary to serve you and do not retain data beyond what is required for your service relationship with us.

Your Rights

You may contact us at any time to ask what information we hold about you, request that it be updated, or ask that it be deleted. We will respond to all such requests promptly.

Contact Us About This Policy

If you have any questions about this Privacy Policy or how we handle your information, please reach out directly:

SMS / Text Message Communications

Michigan Critical Power collects opt-in for text messaging verbally from our customers. Customers are able to opt in to receive messages either in person at our physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide their phone number, and our staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys.

Customers who opt in are verbally informed of the following:

  • Message and data rates may apply.
  • Message frequency may vary.
  • You can text HELP for support or more information.
  • You can text STOP to unsubscribe at any time, and no further messages will be sent.

Customers are also informed that their phone number will not be shared with third parties for marketing or promotional purposes.

For full details, please review our Privacy Policy and Terms & Conditions.

Last updated: 2025. Michigan Critical Power · 7986 Clyde Park Ave SW, Byron Center, MI 49315

Legal

Terms & Conditions

Please read these terms carefully before agreeing to any service with Michigan Critical Power.

1. Payment

If a minimum deposit or deductible is reflected on the Invoice or Sales Order, it shall be paid at the time of acceptance and prior to the ordering of any materials. All subsequent invoices will be paid according to the terms listed thereon. In the event of late or delinquent payments, the Customer will pay finance charges on the outstanding balance at the rate of 1.5% per month. Should any action be initiated to collect past due amounts, Customer will pay court costs and actual attorney fees incurred in the collection process.

2. Specifications

Latent or hidden damage may be discovered during the course of installation or repair and may increase the cost and time of the work and materials necessary to complete installation or repair, for which Customer is responsible. Local building codes may vary and any additional work or material required to comply with local codes will be the Customer's responsibility.

3. Scheduling and Delays

Scheduling of the work will be in the sole discretion of Michigan Critical Power so as not to cause unreasonable delay in completion of the project. Michigan Critical Power will not be liable and Customer will indemnify Michigan Critical Power for any damages occasioned by any delay in the project caused by Customer in selecting materials or otherwise, by any other contractor or subcontractor not retained by Michigan Critical Power, by any Act of God, strikes, accidents, or other circumstances outside of the control of Michigan Critical Power.

4. Site

Customer will ensure that the site and property will be prepared for the work to be performed by Michigan Critical Power, and the property shall be reasonably maintained by the Customer and accessible to Michigan Critical Power for the completion of installation, repairs, and service. If the site is not prepared by the Customer according to Michigan Critical Power's request, the Customer will be responsible for labor and mileage for the time spent to and from Michigan Critical Power and the site.

5. Insurance

For the duration of time Michigan Critical Power is providing service, materials, and installation for Customer, Customer will maintain fire and other necessary insurance on the property. Michigan Critical Power will maintain workers' compensation insurance on its employees.

6. Termination

Michigan Critical Power reserves the right to terminate this contract, discontinue service, and remove uninstalled materials due to nonpayment or nonperformance by the Customer, and the Customer accepts full responsibility for such action.

7. Storage Fee

If Customer fails to pay and pick up their equipment at the Michigan Critical Power site within thirty (30) days after service is completed, the Customer will pay a storage fee of $10.00 per day.

8. Tradesman's Lien

If Customer fails to pay for service and pick up their equipment within nine (9) months after service is completed by Michigan Critical Power, Michigan Critical Power will assert a lien on said equipment, MCL 570.185, et seq. Michigan Critical Power will sell the equipment at a public sale after proper notice to the Customer, MCL 570.187, et seq.

9. Construction Lien

If invoices are not paid in full and when due for labor and materials furnished or to be furnished, a construction lien may be placed against the improved property, MCL 570.1101 et seq.

10. Litigation Costs

If Customer employs an attorney to file any claim(s), including but not limited to a claim to enforce repair, collection, performance, specific performance, or recovery of damages, by either negotiation or by arbitration or litigation, Customer agrees to reimburse Michigan Critical Power for all expenses of such negotiations, arbitration, or litigation, including, without limitation, its attorneys' fees and all other taxable costs.

11. Notice & Disclaimer

Michigan Critical Power declines any responsibility for materials and equipment having defects unknown to Michigan Critical Power once installed. Michigan Critical Power makes no warranty or guarantee of the quality of the materials and equipment and hereby disclaims all liability for any defects or improprieties in the equipment and materials installed.

TO THE EXTENT PERMITTED BY LAW, MICHIGAN CRITICAL POWER DISCLAIMS ALL WARRANTIES IN CONNECTION WITH THE GOODS AND EQUIPMENT PROVIDED, EXPRESS OR IMPLIED, REGARDING ANY MATTER WHATSOEVER, INCLUDING WITHOUT LIMITATION DESCRIPTION, QUALITY, DESIGN, PERFORMANCE, SPECIFICATIONS, CONDITION, MERCHANTABILITY, AND FITNESS FOR ANY PARTICULAR PURPOSE, EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT. MICHIGAN CRITICAL POWER MAKES NO WARRANTY WHATSOEVER REGARDING THE GOODS, INCLUDING ANY (1) WARRANTY OF MERCHANTABILITY; (2) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; (3) WARRANTY OF TITLE; OR (4) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER ARISING BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE. CUSTOMER ACKNOWLEDGES THAT IT HAS NOT RELIED ON ANY REPRESENTATION OR WARRANTY MADE BY MICHIGAN CRITICAL POWER, OR ANY OTHER PERSON ON MICHIGAN CRITICAL POWER'S BEHALF.

12. SMS / Text Message Communications

Michigan Critical Power collects opt-in for text messaging verbally from our customers. Customers are able to opt in to receive messages either in person at our physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide their phone number, and our staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys.

Customers who opt in are verbally informed of the following:

  • Message and data rates may apply.
  • Message frequency may vary.
  • You can text HELP for support or more information.
  • You can text STOP to unsubscribe at any time, and no further messages will be sent.

Customers are also informed that their phone number will not be shared with third parties for marketing or promotional purposes.

For full details, please review our Privacy Policy and Terms & Conditions.

Questions about these terms? Contact us directly.

Call (616) 452-7990